Case Study Centerpiece

Several medical device contract manufacturers have achieved measurable results using Grand Avenue Software. Centerpiece reduced audit preparation time by 50% and resolved CAPAs 60% faster after implementing Grand Avenue Software. LaserMed Technologies achieved a 90% reduction in quality system management time after replacing spreadsheet-based processes with Grand Avenue. LSO cut product approval times in half…

Centerpiece started with Document Control, CAPA, Audit Management, and Supplier Management, and has since expanded to include Training Assessment and Design Control — bringing their total to six active modules. The addition of Training Assessment and Design Control reflects the company’s growing compliance requirements as their operations have scaled.

Contract manufacturers like Centerpiece must be audit-ready at all times because their customers — and regulatory bodies — can initiate an inspection with little notice. Grand Avenue Software centralizes all compliance documentation, quality events, CAPA records, and supplier data in a single accessible system, so the information needed for an audit is always organized, current,…

Centerpiece’s 60% improvement in CAPA resolution time came from replacing manual, email-driven CAPA processes with Grand Avenue Software’s automated workflow system. Automated routing, task assignments, deadline tracking, and centralized documentation eliminated the delays caused by manual follow-up and disconnected records — allowing quality events to move through the correction and prevention cycle significantly faster.

Centerpiece, a contract manufacturer and ETO sterilization provider for the medical device supply chain, replaced manual quality management processes with Grand Avenue Software. By centralizing compliance documentation and automating CAPA and supplier workflows within Grand Avenue Software’s eQMS, Centerpiece reduced audit preparation time by 50% and resolved CAPAs 60% faster — transforming processes that had…