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  • Configuring the Complaint Handling module including process impacts, priority values, reporting zones, and Complaint Handling Review Boards.

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  • Features for Coordinators and Users in Complaint Handling including Submit, Approve New Request, Initiate Complaint, Investigate, Reporting, Close, Manage Issues, and Manage Complaints.

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  • Have questions about Grand Avenue Software? Join our open office hours for personalized help with features, workflows, configuration, troubleshooting, and more. Drop in anytime, no appointment needed.

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  • Administrator and Coordinator functions in Design Control including defining checklists and Design Control Review Boards, and initiating, cancelling and reopening design projects.

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  • Features for Project Managers in Design Control including working on deliverables, assigning deliverables, documenting review and meetings, and initiating phase review and signoff.

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  • Have questions about Grand Avenue Software? Join our open office hours for personalized help with features, workflows, configuration, troubleshooting, and more. Drop in anytime, no appointment needed.

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  • Configuring the NCM module including process impacts, NCM Review Boards, disposition codes, coding fields, parts and suppliers.

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  • Features for Coordinators and Users in the NCM module including Submit, Propose Disposition, Approve, Implement Disposition, Close, and Manage NCM Requests.

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  • Have questions about Grand Avenue Software? Join our open office hours for personalized help with features, workflows, configuration, troubleshooting, and more. Drop in anytime, no appointment needed.

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