Office hours provide an open forum for users to get help with Grand Avenue Software features, workflows, configuration, troubleshooting, and other topics. Attendees are welcome to join at any time during the session.

Training on configuring the CAPA module including CAPA Review Boards, process options, process impacts, coding fields, and suppliers.

Training on Coordinator and User functions in CAPA including submitting, reviewing, and approving CAPA requests and action plans, as well as implementing CAPA actions and record closure.

Office hours provide an open forum for users to get help with Grand Avenue Software features, workflows, configuration, troubleshooting, and other topics. Attendees are welcome to join at any time during the session.

Training on configuring the Equipment Management module including adding equipment types, defining equipment activities, and creating activity schedules.

Training on Coordinator functions in Equipment Management including adding equipment, recording unscheduled activities, and assigning activities to users.

Features for the Administrator in Audit Management including establishing audit requirements templates.

Features for the Audit Manager in the Audit Management module including adding requirements to an audit, recording audit results, and closing an audit.

Configuring the Supplier Management module including defining supplier field valid values, supplier review boards, supplier controls and schedules, and adding and importing suppliers.

Overview of the Supplier Evaluation (SE) workflow. Coordinator functions in Supplier Management including preliminary coordinator review, implementing recommendations, and managing supplier evaluations.

Overview of the Supplier Corrective Action Request (SCAR) workflow. This includes submitting a new SCAR form and other actions taken by general users and Supplier Management Coordinators to complete the process steps.

Office hours provide an open forum for users to get help with Grand Avenue Software features, workflows, configuration, troubleshooting, and other topics. Attendees are welcome to join at any time during the session.