• Training on configuring the Equipment Management module including adding equipment types, defining equipment activities, and creating activity schedules.

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  • Training on Coordinator functions in Equipment Management including adding equipment, recording unscheduled activities, and assigning activities to users.

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  • Office hours are now available for users to get help with Grand Avenue Software features, workflows, configuration, troubleshooting, or any other topics of interest. Attendees may join at any time during the hour.

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  • Configuring the core system including users, departments, department managers, notifications, and more.

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  • Overview of security features including search for security events, user password reset, security reports, and two-factor authentication.

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  • Configuring the Document Control module including document types, process impacts, process options, and importing documents.

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  • Overview of the Document Change Request (DCR) workflow. Coordinator functions in Document Control including Preliminary Coordinator Review and Releasing Documents.

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  • Using the Document Control module including submitting a Document Change Request (DCR), collaboration tasks, approving a DCR, implementing DCR actions, and more.

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  • Configuring the Training Management module including creating training profiles, editing types of training, creating scheduled refresher training, and importing training requirements.

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  • Tasks and topics for Training Coordinators including assigning training requirements, marking training complete, marking certification complete, and authorizing read and understand training.

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  • Features for the role of Training Monitor within the Training Management module.

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  • Configuration of Training Assessments within the Training Management module. This includes assessment questions, answers, and passing threshold percentage. Also user features when Training Assessments have been defined.

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  • Office hours are now available for users to get help with Grand Avenue Software features, workflows, configuration, troubleshooting, or any other topics of interest. Attendees may join at any time during the hour.

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More live trainings are added regularly — check back soon for new topics.
In the meantime, explore our full library of training resources to get the help you need anytime.