Join Our Live Training Sessions to Get the Most Out of Grand Avenue Software
Our expert-led training sessions will help your team configure, secure, and manage your eQMS with confidence. See schedule below to register.
Wednesday, September 3 | 10:00 AM — 11:00 AM CDT
Configure Complaint Handling
Configuring the Complaint Handling module including process impacts, priority values, reporting zones, and Complaint Handling Review Boards.
Thursday, September 4 | 10:00 AM — 11:00 AM CDT
Coordinator and User Functions in Complaint Handling
Features for Coordinators and Users in Complaint Handling including Submit, Approve New Request, Initiate Complaint, Investigate, Reporting, Close, Manage Issues, and Manage Complaints.
Tuesday, September 9 | 10:00 AM — 11:00 AM CDT
Configure Supplier Management
Configuring the Supplier Management module including defining supplier field valid values, supplier review boards, supplier controls and schedules, and adding and importing suppliers.
Wednesday, September 10 | 10:00 AM — 11:00 AM CDT
Coordinator Functions in Supplier Management
Overview of the Supplier Evaluation (SE) workflow. Coordinator functions in Supplier Management including preliminary coordinator review, implementing recommendations, and managing supplier evaluations.
Thursday, September 11 | 10:00 AM — 11:00 AM CDT
SCAR Features
Overview of the Supplier Corrective Action Request (SCAR) workflow. This includes submitting a new SCAR form and other actions taken by general users and Supplier Management Coordinators to complete the process steps.
Tuesday, September 16 | 10:00 AM — 11:00 AM CDT
Configure CAPA
Training on configuring the CAPA module including CAPA Review Boards, process options, process impacts, coding fields, and suppliers.
Wednesday, September 17 | 10:00 AM — 11:00 AM CDT
CAPA Coordinator and User Features
Training on Coordinator and User functions in CAPA including submitting, reviewing, and approving CAPA requests and action plans, as well as implementing CAPA actions and record closure.
Thursday, September 18 | 10:00 AM — 11:00 AM CDT
Design Control Administrator and Coordinator
Administrator and Coordinator functions in Design Control including defining checklists and Design Control Review Boards, and initiating, cancelling and reopening design projects.
Friday, September 19 | 10:00 AM — 11:00 AM CDT
Project Manager in Design Control
Features for Project Managers in Design Control including working on deliverables, assigning deliverables, documenting review and meetings, and initiating phase review and signoff.
Wednesday, September 24 | 10:00 AM — 11:00 AM CDT
Configure Equipment Management
Training on configuring the Equipment Management module including adding equipment types, defining equipment activities, and creating activity schedules.
Thursday, September 25 | 10:00 AM — 11:00 AM CDT
Coordinator Functions in Equipment Management
Training on Coordinator functions in Equipment Management including adding equipment, recording unscheduled activities, and assigning activities to users.
More live trainings are added regularly — check back soon for new topics.
In the meantime, explore our full library of training resources to get the help you need anytime.