Join Our Live Training Sessions to Get the Most Out of Grand Avenue Software
Our expert-led training sessions will help your team configure, secure, and manage your eQMS with confidence. See schedule below to register.

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Wednesday, October 1 | 10:00 AM — 11:00 AM CDT
Core System Configuration
Configuring the core system including users, departments, department managers, notifications, and more.
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Thursday, October 2 | 10:00 AM — 11:00 AM CDT
Security Features
Overview of security features including search for security events, user password reset, security reports, and two-factor authentication.
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Tuesday, October 7 | 10:00 AM — 11:00 AM CDT
Configure Document Control
Configuring the Document Control module including document types, process impacts, process options, and importing documents.
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Wednesday, October 8 | 10:00 AM — 11:30 AM CDT
Coordinator Functions in Document Control
Overview of the Document Change Request (DCR) workflow. Coordinator functions in Document Control including Preliminary Coordinator Review and Releasing Documents.
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Thursday, October 9 | 10:00 AM — 11:00 AM CDT
User Functions in Document Control
Using the Document Control module including submitting a Document Change Request (DCR), collaboration tasks, approving a DCR, implementing DCR actions, and more.
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Tuesday, October 14 | 10:00 AM — 11:30 AM CDT
Configure Training Management
Configuring the Training Management module including creating training profiles, editing types of training, creating scheduled refresher training, and importing training requirements.
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Wednesday, October 15 | 10:00 AM — 11:30 AM CDT
Coordinator Functions in Training Management
Tasks and topics for Training Coordinators including assigning training requirements, marking training complete, marking certification complete, and authorizing read and understand training.
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Thursday, October 16 | 10:00 AM — 11:00 AM CDT
Training Monitor
Features for the role of Training Monitor within the Training Management module.
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Friday, October 17 | 10:00 AM — 11:00 AM CDT
Training Assessment Features
Configuration of Training Assessments within the Training Management module. This includes assessment questions, answers, and passing threshold percentage. Also user features when Training Assessments have been defined.
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Wednesday, October 22 | 10:00 AM — 11:00 AM CDT
Risk Management Features
Training for all roles within the Risk Management module. This includes setup steps for administrators such as configuring Risk Matrices, Risk Analysis types, and coding fields. Learn the primary actions of the Risk File Manager including setting values for Risk File fields, describing harms, linking to and uploading Risk File documentation, and assigning Risk File Assistants. Risk File Managers also create and edit FMEA’s to document failure modes, establish probability and severity, and control risk where appropriate.
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Friday, October 24 | 10:00 AM — 11:00 AM CDT
Requirements Management Features
Training for all roles within the new Requirements Management module in Grand Avenue. This includes a review of the configuration options available for module administrators as well as a process overview for adding and managing Requirement Collections.
More live trainings are added regularly — check back soon for new topics.
In the meantime, explore our full library of training resources to get the help you need anytime.