Join Our Live Training Sessions to Get the Most Out of Grand Avenue Software
Our expert-led training sessions will help your team configure, secure, and manage your eQMS with confidence. See schedule below to register.

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Thursday, October 16 | 10:00 AM — 11:00 AM CDT
Training Monitor
Features for the role of Training Monitor within the Training Management module.
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Friday, October 17 | 10:00 AM — 11:00 AM CDT
Training Assessment Features
Configuration of Training Assessments within the Training Management module. This includes assessment questions, answers, and passing threshold percentage. Also user features when Training Assessments have been defined.
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Wednesday, October 22 | 10:00 AM — 11:00 AM CDT
Risk Management Features
Training for all roles within the Risk Management module. This includes setup steps for administrators such as configuring Risk Matrices, Risk Analysis types, and coding fields. Learn the primary actions of the Risk File Manager including setting values for Risk File fields, describing harms, linking to and uploading Risk File documentation, and assigning Risk File Assistants. Risk File Managers also create and edit FMEA’s to document failure modes, establish probability and severity, and control risk where appropriate.
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Friday, October 24 | 10:00 AM — 11:00 AM CDT
Requirements Management Features
Training for all roles within the new Requirements Management module in Grand Avenue. This includes a review of the configuration options available for module administrators as well as a process overview for adding and managing Requirement Collections.
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Tuesday, November 11 | 10:00 AM — 11:00 AM CDT
Configure Audit Management
Features for the Administrator in Audit Management including establishing audit requirements templates.
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Wednesday, November 12 | 10:00 AM — 11:00 AM CDT
Audit Manager Functions
Features for the Lead Auditor in Audit Management including adding requirements to an audit, recording audit results, and closing an audit.
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Thursday, November 13 | 10:00 AM — 11:00 AM CDT
Configure NCM
Configuring the NCM module including process impacts, NCM Review Boards, disposition codes, coding fields, parts and suppliers.
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Friday, November 14 | 10:00 AM — 11:00 AM CDT
Coordinator and User Functions in NCM
Features for Coordinators and Users in the NCM module including Submit, Propose Disposition, Approve, Implement Disposition, Close, and Manage NCM Requests.
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Tuesday, November 18 | 10:00 AM — 11:00 AM CDT
Configure Supplier Management
Configuring the Supplier Management module including defining supplier field valid values, supplier review boards, supplier controls and schedules, and adding and importing suppliers.
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Wednesday, November 19 | 10:00 AM — 11:30 AM CDT
Coordinator Functions in Supplier Management
Overview of the Supplier Evaluation (SE) workflow. Coordinator functions in Supplier Management including preliminary coordinator review, implementing recommendations, and managing supplier evaluations.
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Thursday, November 20 | 10:00 AM — 11:30 AM CDT
SCAR Features
Overview of the Supplier Corrective Action Request (SCAR) workflow. This includes submitting a new SCAR form and other actions taken by general users and Supplier Management Coordinators to complete the process steps.
More live trainings are added regularly — check back soon for new topics.
In the meantime, explore our full library of training resources to get the help you need anytime.