• Configuring the core system including users, departments, department managers, notifications, and more.

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  • Overview of security features including search for security events, user password reset, security reports, and two-factor authentication.

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  • Configuring the Document Control module including document types, process impacts, process options, and importing documents.

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  • Overview of the Document Change Request (DCR) workflow. Coordinator functions in Document Control including Preliminary Coordinator Review and Releasing Documents.

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  • Using the Document Control module including submitting a Document Change Request (DCR), collaboration tasks, approving a DCR, implementing DCR actions, and more.

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  • Configuring the Training Management module including creating training profiles, editing types of training, creating scheduled refresher training, and importing training requirements.

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  • Tasks and topics for Training Coordinators including assigning training requirements, marking training complete, marking certification complete, and authorizing read and understand training.

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  • Features for the role of Training Monitor within the Training Management module.

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  • Configuration of Training Assessments within the Training Management module. This includes assessment questions, answers, and passing threshold percentage. Also user features when Training Assessments have been defined.

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  • Training for all roles within the Risk Management module. This includes setup steps for administrators such as configuring Risk Matrices, Risk Analysis types, and coding fields. Learn the primary actions of the Risk File Manager including setting values for Risk File fields, describing harms, linking to and uploading Risk File documentation, and assigning Risk File Assistants. Risk File Managers also create and edit FMEA’s to document failure modes, establish probability and severity, and control risk where appropriate.

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  • Training for all roles within the new Requirements Management module in Grand Avenue. This includes a review of the configuration options available for module administrators as well as a process overview for adding and managing Requirement Collections.

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More live trainings are added regularly — check back soon for new topics.
In the meantime, explore our full library of training resources to get the help you need anytime.