Office hours for users to get help with Grand Avenue Software features, workflows, configuration, troubleshooting, or any other topics of interest. Attendees may join at any time during the hour.

Office hours for users to get help with Grand Avenue Software features, workflows, configuration, troubleshooting, or any other topics of interest. Attendees may join at any time during the hour.

Configuring the Complaint Handling module including process impacts, priority values, reporting zones, and Complaint Handling Review Boards.

Features for Coordinators and Users in Complaint Handling including Submit, Approve New Request, Initiate Complaint, Investigate, Reporting, Close, Manage Issues, and Manage Complaints.

Administrator and Coordinator functions in Design Control including defining checklists and Design Control Review Boards, and initiating, cancelling and reopening design projects.

Features for Project Managers in Design Control including working on deliverables, assigning deliverables, documenting review and meetings, and initiating phase review and signoff.

Office hours for users to get help with Grand Avenue Software features, workflows, configuration, troubleshooting, or any other topics of interest. Attendees may join at any time during the hour.

Training for all roles within the Risk Management module. This includes setup steps for administrators such as configuring Risk Matrices, Risk Analysis types, and coding fields. Learn the primary actions of the Risk File Manager including setting values for Risk File fields, describing harms, linking to and uploading Risk File documentation, and assigning Risk File Assistants. Risk File Managers also create and edit FMEA’s to document failure modes, establish probability and severity, and control risk where appropriate.

Training for all roles within the Requirements Management module in Grand Avenue. This includes a review of the configuration options available for module administrators as well as a process overview for adding and managing Requirement Collections.

Office hours for users to get help with Grand Avenue Software features, workflows, configuration, troubleshooting, or any other topics of interest. Attendees may join at any time during the hour.

Configuring the NCM module including process impacts, NCM Review Boards, disposition codes, coding fields, parts and suppliers.

Features for Coordinators and Users in the NCM module including Submit, Propose Disposition, Approve, Implement Disposition, Close, and Manage NCM Requests.