Nonconforming Materials (NCM) Management Software

Tracking Nonconformances from Discovery Through Disposition

Grand Avenue Software’s Nonconforming Materials (NCM) module helps organizations identify, contain, and disposition nonconforming materials with precision. Designed specifically for the medical device industry, our software easily integrates with other Grand Avenue modules for a fully connected quality management experience.

Close the Loop with Workflow-Driven Processes

Ensure proper follow-up and closure of each nonconformance with a workflow-driven process approved by the NCM Review Board (MRB). From proposed dispositions to final resolution, the NCM module offers full traceability and ensures compliance at every step. This integration strengthens your compliance efforts while reducing time to disposition.

Leverage powerful search and trend analysis tools to pinpoint problem products, suppliers, or recurring issues. Time-based metrics help teams measure the number of occurrences and processing timeframes, enabling better decision-making. Easily integrate these insights into your workflows for process improvement.


Identify, contain, and resolve nonconforming materials with Grand Avenue Software’s NCM module.

Request a Demo today to see how we can help improve your design control process.

Grand Avenue’s NCM module tracks nonconforming materials (NCM) by logging the identification, investigation, and disposition of non-conforming products. The module integrates with the CAPA system to address root causes and ensure corrective actions are implemented, streamlining the management of non-conformances.

In Grand Avenue’s NCM process, the Material Review Board (MRB) is responsible for evaluating nonconforming materials, determining their disposition (e.g., rework, scrap, or use as-is), and ensuring the proper documentation and follow-up actions are taken to maintain quality and compliance with regulatory standards.

Grand Avenue’s NCM module integrates with the CAPA system, allowing nonconformances to trigger corrective actions when necessary. This integration ensures a closed-loop process where issues are investigated, corrective/preventive actions are taken, and nonconformances are resolved to prevent recurrence.

Grand Avenue’s NCM module provides tools for tracking nonconformance data and performing trend analysis. This allows organizations to identify recurring issues, analyze root causes, and implement corrective actions to prevent future non-conformances, improving overall product quality and compliance.

NCM from Grand Avenue

Out-of-the-box Functionality

  • Web-based submission of NCM reports.
  • Integrated MRB collaboration, review and approval.
  • Integrated containment tracking and tagging of materials.
  • Workflow-driven due dates and reminders based on the overall schedule.
  • Flexible searching and trending of NCM reports.
  • Customer-defined failure codes.
  • Track and manage internal and supplier nonconformances.
  • Configurable disposition codes, product locations, and MRB membership.
  • Detailed records of quantities accepted/rejected after disposition.
  • Tight integration with the Grand Avenue CAPA module.
  • Charting, reporting, and trending.