Nonconforming Materials (NCM)

  • Web-based NCM submissions with MRB-driven workflows
  • Real-time tracking of containment actions and material status
  • Search and trend data to reveal insights and drive improvements
  • Seamless integration with CAPA for closed-loop quality
  • Configurable failure codes, dispositions, and MRB roles

Ensure consistent follow-up and resolution of every nonconformance with a structured workflow approved by the NCM Review Board (MRB). From proposed dispositions through final resolution, the NCM module provides full traceability, supports cross-functional collaboration, and reinforces compliance at every step—helping your team reduce time to disposition while maintaining quality standards.

Grand Avenue Software - NCM Review Board

Leverage built-in search and analytics tools to identify recurring issues across products, suppliers, or locations. Time-based metrics highlight trends in frequency and resolution speed, helping teams prioritize action and drive continuous improvement. These insights integrate seamlessly into your workflows for smarter, data-driven decisions.

Grand Avenue Software - NCM Report Charts


Improve compliance and reduce resolution time with Grand Avenue’s Nonconforming Materials module — purpose-built for medical device teams.

Track, contain, and disposition nonconforming materials with ease using built-in workflows, MRB collaboration, and integrated analytics. Gain traceability, reduce risk, and accelerate time to closure — all in one audit-ready system.

Request a Demo today to see how Grand Avenue can help you close the loop on nonconformances and strengthen your quality system.

Grand Avenue’s NCM module tracks nonconforming materials (NCM) by logging the identification, investigation, and disposition of non-conforming products. The module integrates with the CAPA system to address root causes and ensure corrective actions are implemented, streamlining the management of non-conformances.

In Grand Avenue’s NCM process, the Material Review Board (MRB) is responsible for evaluating nonconforming materials, determining their disposition (e.g., rework, scrap, or use as-is), and ensuring the proper documentation and follow-up actions are taken to maintain quality and compliance with regulatory standards.

Grand Avenue’s NCM module integrates with the CAPA system, allowing nonconformances to trigger corrective actions when necessary. This integration ensures a closed-loop process where issues are investigated, corrective/preventive actions are taken, and nonconformances are resolved to prevent recurrence.

Grand Avenue’s NCM module provides tools for tracking nonconformance data and performing trend analysis. This allows organizations to identify recurring issues, analyze root causes, and implement corrective actions to prevent future non-conformances, improving overall product quality and compliance.