Implementation and Support
Accelerate your implementation with Grand Avenue. Our powerful software and expert services streamline deployment, ensuring faster compliance and operational efficiency.
Out Of The Box Functionality
Functionality for compliance is built into our product. The Grand Avenue modules are developed for companies who need to comply with:
- ISO 13485:2016
- 21 CFR/Part 820-QSR
- EU 2017/745-MDR
- 21 CFR/Part 11
Capabilities and Services Making This Possible Include:
Get fast, expert assistance from our support team to ensure seamless implementation and ongoing success.
Answers to commonly asked implementation and support questions are available on demand in the FAQ database.
A robust library of training materials is available on demand. Implementation and user knowledge is provided in video and PowerPoint formats.
Live training sessions are offered via web meeting at scheduled intervals. All Grand Avenue customers are welcome to attend each session.
All customers have access to learning or “sandbox” systems, providing safe environments to try new things, train new team members, and evaluate new system capabilities.
Each Grand Avenue system includes an Installation Qualification, updated with every new release, along with detailed testing documentation.
Implementation Assistance Services
In-house services are available to perform a variety of implementation tasks leading to rapid deployment. This include any combination of these services:
Implementation with Trusted Partners
Grand Avenue’s trusted partners provide comprehensive services to streamline deployment, ensuring a smooth, compliant eQMS rollout.
Find a partner to accelerate your success.